Statements and cookies
The aim of the web guidelines is to make the website accessible to as many people as possible, even if they have impairments or specific preferences. In practice, this means:
- The web pages are written so that as many people as possible can understand what they say;
- The website can be used on any PC, tablet or smartphone;
- The website adapts to user preferences such as contrast, animations and connection speed;
- These preferences can be overridden within the website;
- The website is operable for people who rely on assistive technologies.
Measures to improve accessibility
Verhuislifthuren24.nl takes the following steps to improve accessibility:
- We work with partners with proven experience in digital accessibility, such as our web agency;
- The site is built according to the web guidelines (including WCAG 2.1);
- We test the website manually (for example, keyboard-only use).
The following elements may be temporarily less accessible due to periodic updates:
- Web forms;
- PDF documents;
- External resources.
Reporting accessibility issues
Have you encountered an accessibility issue on this website? Please email us at info@verhuislifthuren24.nl. Please include the web page where the issue occurred.
More information
Visit DigiToegankelijk.nl for more information about digital accessibility.
Personal data
We respect the privacy of visitors to our website and treat the personal information you provide as confidential. How we do this exactly, and which personal data we collect for which purposes, is explained below.
Use
When you use our website, we receive certain data from you. This may include personal data. We only store and use the personal data you provide directly, in the context of the service you have requested (for example via the contact form or to create an account), or where it is clear at the time of submission that the data is being supplied to us for processing. We will not use your personal data for other purposes unless you have given prior consent or we are permitted or required to do so by law.
Purposes
To serve you as effectively as possible, in some cases we need to store your personal data. Verhuislifthuren24.nl uses your personal data for:
- using the functionality on our website;
- executing agreements, transactions and services;
- customer-relationship management, including contacting you when you request it.
Description
For the purposes mentioned above, we process the following personal data when you fill in our contact form:
- name and address details;
- email address;
- (mobile) phone number;
- reason for contacting us.
In addition, we may also collect:
- technical browser information;
- click and browsing behaviour, fully anonymised.
Retention periods
We do not keep your personal data longer than necessary to achieve the purposes described in this privacy and cookie statement. We delete submitted contact forms from our server and mailbox every two weeks, unless we still need them for follow-up matters with you.
Confidentiality
We treat your personal data confidentially. The personal data we collect through our website is not shared with third parties for their direct-marketing purposes. We will also not share the data you provide with other parties unless you have given prior consent, it is necessary to perform the agreement, or we are permitted or required to do so by law.
Data security
Verhuislifthuren24.nl uses careful security procedures to protect the data we process, including measures to prevent unauthorised access. We make sure only the necessary persons have access to your data and that access to your personal data is properly secured.
Cookies
This website uses cookies. Below we explain which cookies we use.
Functional
Our hosting partner sends the cookie PHPsessionID, which tracks how long a user is active on the website (the session). The cookie is automatically deleted when you leave our website.
Analytics
This website also uses cookies to keep statistics so we can understand how the site is used and how effective our campaigns are. We use Google Analytics, configured to be privacy-friendly in line with the requirements of the Dutch Data Protection Authority, the GDPR and the Telecommunications Act. This means that:
1. There is a data-processing agreement between Verhuislifthuren24.nl and Google regarding the Analytics data;
2. IP addresses are processed anonymously by Google so that data can never be traced back to you or your IP address;
3. The Analytics account of Verhuislifthuren24.nl is configured so that the information may not be shared with others;
4. The visitor is clearly informed about the use of Analytics and the option to opt out, in this privacy statement, which you can always find at the bottom of our web pages.
Opt-out for Google Analytics
If you would prefer to fully block the Analytics script, you can download the Google Analytics opt-out plug-in here: https://tools.google.com/dlpage/gaoptout. With this plug-in, your visit will no longer be counted in the statistics of any website that has Google Analytics implemented.
We use the following analytical cookies:
| COOKIE | PURPOSE | RETENTION |
|---|---|---|
| _GA | Used to distinguish users when collecting information about subsequent page visits, by setting a unique Cookie ID for each user. | 2 years |
| _GID | Used to distinguish users when collecting information about subsequent page visits, by setting a unique Cookie ID for each user. | 24 hours |
| _GAT | Allows scripts from Google Tag Manager to load. Some of these scripts may contain elements necessary for the website to function. | Until the browsing session ends |
No other cookies
Apart from the Analytics cookies, Verhuislifthuren24.nl does not use any other cookies.
Third-party links
Our pages may contain links to other websites. This privacy and cookie statement does not apply to third-party websites linked from our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We therefore advise you to read the privacy policies of these websites before using them.
About this statement
Your legal rights
You may ask Verhuislifthuren24.nl for access to the data we have stored about you. You can also ask Verhuislifthuren24.nl to amend, transfer, supplement or delete this data. You can do so by contacting us through our contact form, by email at info@verhuislifthuren24.nl, or by phone Monday to Friday between 9:00 and 17:00.
Changes
We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. We therefore recommend that you consult this policy regularly so you stay informed of any changes.
Dutch Data Protection Authority
Of course, we are also happy to help if you have complaints about how your personal data is processed. Under privacy law, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) about how we process your personal data. You can contact the Dutch Data Protection Authority directly to do so.